- Program
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Certificate in Selling Skills for Finance Services
- Institute
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Sino College
- Program Overview
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Many finance professionals fail to service their customers' needs effectively, not because they don't know the array of products and services available to them, but because they are unable to identify the issues facing their clients and find the appropriate solution.
The program is designed for finance managers, supervisors, team leaders, and individuals who want to develop high-performance consultative selling and team-selling techniques in providing financial services. It enables students to lead and manage selling teams competently and confidently even if they have never received any previous experience in organizing team-selling activities.
Objectives of the program are to train students that they can:
- Know to move away from the basic selling relationship to a consultative selling and relationship-based customer retention model.
- Develop their knowledge, skills, and behaviors in their consultative selling role.
- Learn relationship selling skills which will help them to build sustained relationships with important customers by pro-actively anticipating their needs.
- Develop their consultative selling competencies which will maximize the business relationship with their clients.
- Sharpen their interpersonal skills and communication behaviors to manage the customer relationship more effectively.
- Know how to maximize sales revenues with team-selling techniques.
- Know how to sell to corporate CEO's with corporate-selling techniques.
- Learn Key Account Management (KAM) skills and know how to apply the skills to their selling contexts.
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- Program Structure
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The Certificate in Selling Skills for Finance Services covers several topics:
- Self-Profile of Finance Professionals
- Traditional Selling Skills of Finance Professionals
- Advanced Selling Skills
- Personal Development for a sales professional
- Major Account Selling
- Key Account Management
- Team Selling Skills
- Consultative Selling Process
- Customer Relationship Management
- Value-added selling
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- Duration
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The course is conducted in part-time mode and will be delivered by 30 hours face-to-face classroom instruction. The courses can be completed in 2 months.
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- Entry Requirement
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F.5 Graduates with a minimum of 1 year work experience.
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- Application Procedure
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Each applicant must submit the following items during application:
- Completed application form
- Original and certified copies of certificates of educational qualifications
- Two recent passport-size photographs
- A copy of Hong Kong Identity Card or Passport
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- Enquiry
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If you have any enquiry about the applcation and program, please do not hesitate to contact us at (852) 2314 3221
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